Frequently Asked Questions

We offer a comprehensive suite of logistics services including land, sea, and air freight, customs clearance and brokerage, warehousing and distribution, and specialized project cargo handling. Visit our Services page for full details.

You can easily track your shipment using the tracking tool on our homepage. Simply enter the Tracking ID provided to you at the time of booking to get real-time status updates on your cargo's location.

Our network covers the entire Sultanate of Oman. We have major operational hubs in Muscat, Sohar, and Salalah, and our extensive land freight fleet ensures we can deliver to even the most remote locations. We also provide cross-border services to other GCC countries.

The easiest way to get a quote is by filling out the form on our Contact Us page. Please provide as much detail as possible about your shipment (origin, destination, weight, dimensions, type of goods) so we can give you an accurate estimate.

Standard documentation typically includes a Commercial Invoice, Packing List, Bill of Lading (for sea) or Air Waybill (for air), and a Certificate of Origin. Depending on the nature of the goods, additional permits or certificates may be required. Our customs brokerage team will guide you through the exact requirements for your specific shipment.

Yes, we have the expertise and certified equipment to handle both hazardous materials (HAZMAT) and temperature-sensitive cargo, such as pharmaceuticals and perishable goods. We ensure full compliance with all safety and regulatory standards for specialized transport.